How do I make a claim?
In the case of a Medical Emergency while abroad you should contact FirstAssist Medical Emergency Service.
Phone No UK +44 208 763 4825
Fax No UK +44 208 763 3035
All other Claims and to get a Claims Form, please contact:
OSG Travel Claims
Phone: 01 661 9133
Alternatively, you can download a claim form from:
Complete the Claim Form in full and forward it and the original booking invoice to the above along with all relevant details relating to your claim:
For minor medical injuries, you should hold onto all receipts and submit claim on return from holidays.