How do I make a claim?
For all policies issued before 29 Mar 2019
In the case of a Medical Emergency while abroad you should contact Intana Emergency Service.
Phone No UK +44 208 865 3100
For all policies issued after 28 Mar 2019
In the case of a Medical Emergency while abroad you should contact Mapfre Medical Emergency Service.
Phone No IRL + 353 91501671 (Option 1)
All other Claims on policies issued before 29Mar19 and to get a Claims Form
Please contact :
Claims on policies issued before 29Mar19
JustCover.ie Travel Claims Department
Intana, IDA Business Park
Phone: 046 9077367
All other Claims and Claims Forms on policies issued after 28Mar19 :
Please contact Mapfre Assistance Agency Ireland
Travel Claims Department
22-26 Prospect Hill
Phone: 091 501671 (Option 2)
Complete the Claim Form in full and forward it and the original booking invoice to the above along with all relevant details relating to your claim:
For minor medical injuries, you should hold onto all receipts and submit claim on return from holidays.